Support

For website and submission support:

Email

To be confirmed

Business hours

To be confirmed

Response time

To be confirmed

Until a support address is confirmed, the fastest route is to submit your case and reply to the confirmation you receive.

Contact support if you require assistance with:

• Completing the opportunity submission form.
• Uploading supporting documents.
• Correcting information already submitted.
• Reporting a technical problem.
• Understanding what information LMNRY requires for preliminary screening.
• Requesting confirmation that a submission has been received.

If your query relates to an existing submission, include the following where available:

• Your full name.
• Company name.
• Email address used for the submission.
• Submission or reference number.
• A brief description of the issue.

Do not send passwords, authentication credentials, or unnecessary sensitive information by email.

Requests relating to personal information should be directed to the contact details published in the Privacy Policy or to LMNRY's Information Officer.

Examples include:

• Requests to access personal information.
• Requests to correct information.
• Requests to delete information where legally applicable.
• Objections to certain processing.
• POPIA related queries.

Support channels should not automatically be treated as the address for service of formal legal notices unless LMNRY explicitly designates them for that purpose.

Formal legal notices should be sent to:

Legal notice email: to be confirmed
LMNRY Capital Limited, 47 Queens Road, Old Engineering Works, Weybridge, Surrey, United Kingdom, KT13 9UH

When reporting a website problem, please provide:

• The page where the problem occurred.
• A description of the issue.
• Browser and device type where known.
• A screenshot where practical.
• The approximate date and time of the problem.

Avoid including confidential business information in screenshots unless necessary.